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Shipping and payment conditions

Shipping costs and information:

Shipping of the goods is possible by default only to the countries listed below. Depending on the size of your order, the shipment will be made by GLS or by freight forwarding. The respective shipping costs can be found in the information below.

If you wish shipping to another country, please write us an email to info{@}testo-sensor.de or use our contact form or chat before ordering and please tell us the article with the quantity and the delivery address with the country and the corresponding postal code. We will then inform you at short notice whether we can also ship to the required country and - if delivery to the required delivery address is possible - we will inform you about the shipping costs, because we have to ask our shipping partner in advance about the shipping possibility and the costs.

Shipping within Germany.

For shipping within the German mainland we charge a flat rate per order of 4,95 Euro incl. 19% VAT. For shipping to German islands, we do not charge an island surcharge.

Shipping outside Germany.

We ship to the following countries: Austria

Shipping costs to Austria are a flat rate of 9,95 Euro excl. VAT per order.

Payment information:

For shipping within Germany.

For deliveries within Germany, we offer the following payment options, unless otherwise specified in the respective product description.

  • Prepayment
  • Credit card via the payment service provider Unzer
  • Paypal
  • Purchase on account (business customers only)

For shipping outside Germany.

Delivery to Austria

For deliveries to Austria we offer the following payment options, unless otherwise specified in the respective product description.

  • Prepayment
  • Credit card via the payment service provider Unzer
  • Paypal
  • Purchase on account (business customers only)

Detailed information about the individual payment options

Prepayment.

Transfer the invoice amount conveniently to our bank account within 7 days, stating the purpose of payment. We will inform you about our bank details and the purpose of the transfer separately by e-mail during the order process.

Unzer:

We offer the following payment methods via the payment service provider Unzer: Credit card (Visa Card and Master Card) via the payment service provider UNZER.

When paying by credit card, in addition to the query of the three-digit card verification number is now provided for even more security when paying. This new procedure (3-D-Secure), stands for a new, additional security system of VISA or MasterCard.

When using the 3-D-Secure procedure for the first time, you have to register once during the payment process. After a security query from your bank, you define a personal greeting and the corresponding password.

Whether your credit card already supports 3-D-Secure depends on the card-issuing bank. If it is supported, it is mandatory to use this procedure for security reasons. If you cancel the password request, no order will be placed and your credit card will not be charged. For more information about 3-D-Secure, please contact your bank.

PayPal

Only a few steps to payment.

1. choose "PayPal" as payment method at checkout.

2. to process the payment, you will be redirected to the PayPal website.

3. if you are already a PayPal customer, you can log in with your PayPal user information and initiate the payment.

If you do not have a PayPal account yet, you can create a PayPal account and then confirm the payment. For the payment methods direct debit via PayPal, credit card via PayPal and purchase on account via PayPal, the creation of a PayPal account is not necessary.

4. After that you will be redirected back to us (www.testo-sensor.shop).

Purchase on account (business customers only):

Exclusively for business customers, we offer purchase on account. Please transfer the invoice amount to the specified account within 30 days after receiving the invoice.

Information on the calculation of the delivery time

The period for delivery shall commence in the case of payment in advance by bank transfer three days after the payment order has been issued to the remitting bank or, in the case of other methods of payment, on the day after conclusion of the contract and shall end with the expiry of the last day of the period. If the last day of the period falls on a Saturday, Sunday or a public holiday recognised by the state at the place of delivery, the next working day shall take the place of such a day.

If you order several items from us as part of one order, for which different delivery times apply, we will send the goods in a joint consignment unless we have agreed otherwise with you. In this case, the delivery time that applies to the item in your order with the longest delivery time will apply to the shipment of goods as a whole.